Refund & Return Policy  

Dear Customers, For your attention; Halotherapy Services Purchased in our retail till or online cannot be returned or reimbursed partially for Cash and cannot be returned in full after 10 days of purchase.

Cancellation Policy

Refund Policy

Refunds will be issued in accordance with the following conditions:

Return Policy


In rare cases of medical emergencies or other extenuating circumstances, exceptions to our refund and return policy may be made at the discretion of management.

Contact Us

If you have any questions or concerns about our refund and return policy, please don't hesitate to contact us. Kaapaan Therapeutics team is here to assist you and ensure that you have a positive experience with our halotherapy services. Please note that by booking an appointment or purchasing our services, you agree to abide by the terms and conditions outlined in this refund and return policy. We appreciate your understanding and cooperation.